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Part-Time Office Assistant, Aurora Regional Learning Center

Part-Time Office Assistant, Aurora Regional Learning Center

LOCATION:  Aurora Regional Learning Center

STANDARD HOURS: 24 hours a week. Monday – Thursday 8:00am – 4:00pm

STARTING RATE OF PAY: $15.00 per hour

 

POSITION SUMMARY 

Provide exceptional customer service in a busy office atmosphere including guidance through the admissions process. Answer inquiries and provide information to customers.   Perform clerical functions which may include registration, book sales, cashiering, ordering supplies, scheduling appointments and assisting instructors. Multitasking skills and the ability to prioritize projects are critical to this position.

 

ESSENTIAL FUNCTIONS 

  • Provide excellent customer service to internal and external customers.
  • Answer phones, screen and forward calls, provide information and take messages if necessary.
  • Maintain inventory.
  • Schedule appointments for both academic and financial aid advisors as well as room schedules.
  • Data entry in database system
  • Assist students and instructors with technology challenges such as web conference platform, and other technology.
  • Responsibilities include processing and reconciling payments.
  • Communicate with students and staff on status of upcoming classes.
  • Contact current and prospective students to support the campus retention and persistence initiatives.
  • Available to work evening or Saturday hours to provide adequate office coverage.
  • Maintain aesthetics of the center including replenishing brochure racks, updating bulletin boards, setting up rooms for classes and organizing spaces when needed.
  • Assist and participate in campus-wide activities, committees and meetings as required/assigned.
  • Coordinate and promote the Student Involvement program that provides social, cultural, educational, and recreational activities for the student body through both social media and center activities.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

  • Technical Diploma
  • One year of clerical as well as receptionist experiences; proven customer service experience
  • Microsoft Office Suite proficiency: Word, Excel, Outlook, PowerPoint, Publisher
  • Must hold a valid driver’s license and be insurable under the Districts standard insurance policy terms.

**An equivalent combination of education and work experience may be considered. 

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College’s nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823 or nondiscrimination@nwtc.edu.

Additional Info

Job Type : Part-time

Education Level : High School

Experience Level : Entry Level

Job Function : Customer Service

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